Support

CourtLab Support

Questions, problems or ideas? Email support@courtlab.ai and include your iPhone model and your CourtLab version (in the app: your profile → Settings → What's New).

Subscriptions

How do I cancel my subscription?

Apple manages subscriptions. On your iPhone, open Settings → your name → Subscriptions → CourtLab.

How do I restore a purchase on a new phone?

In CourtLab, tap your avatar on Home → Settings → Manage Subscription → Restore Purchases.

What does Pro include?

Unlimited shot analyses, unlimited practice reps, continuous and two-player practice, kinetic chain analysis, You vs Pros, practice trends and full history, and family sharing. See pricing.

Your data

Where is my video analyzed?

On your iPhone. Videos reach our servers only if you're signed in and video upload is on (your profile → Settings → Cloud & Sharing).

How do I delete my account and data?

In CourtLab, tap your avatar on Home → Settings → Delete Account & Data. This deletes your account and your data on our servers and on your phone. The Privacy Policy has the details.

Coaches

How do I connect with my coach?

Your coach sends you an invitation from the coach website. Accept it in the app: tap your avatar on Home → My Coaches.

Where do coaches sign in?

At coach.courtlab.ai, with the same account they use in the app.